Terms & Conditions

INTRODUCTION
This website is operated by Best Seller LLC. Throughout the site, the terms “we”, “us” and “our” refer to Best Seller LLC. By accessing and using this website muayway.com, you agree to comply with and be bound by the following Terms & Conditions, including those additional terms and conditions and policies referenced herein. If you do not agree, please do not use our site.

IMPORTANT SAFETY WARNING & ASSUMPTION OF RISK
PLEASE READ CAREFULLY: Muay Thai, boxing, and all combat sports are high-risk activities. Participation in these sports involves inherent risks of serious physical injury, including permanent disability or life-threatening conditions.
By purchasing or using equipment from muayway.com, you (the "User") acknowledge and agree to the following:

  • Assumption of Risk: You voluntarily assume all risks associated with the use of our products. Best Seller LLC is not responsible for any injury sustained during the use of its equipment.
  • No Guarantee of Safety: While our gear is designed for protection, no equipment can prevent all injuries. Our products provide only limited protection and are not a substitute for professional coaching, proper technique, and medical supervision.
  • Duty to Inspect: You are responsible for inspecting your gear before every use. Do not use equipment that shows signs of wear, damage, or structural weakness.
  • Consult a Professional: We strongly recommend consulting a physician before beginning any strenuous physical activity and using our products only under the supervision of a qualified trainer.

USE OF WEBSITE

  • Eligibility: By using this site, you represent that you are at least 18 years of age, or the age of majority in your jurisdiction.
  • Prohibited Conduct: You agree not to use the website for any unlawful purpose, including but not limited to: uploading viruses, scraping data, or attempting to gain unauthorized access to our systems.
  • Account Termination: We reserve the right to terminate your access to the website or cancel orders at our sole discretion, without notice, if we believe your conduct violates these Terms.
  • Accuracy of Information: We attempt to be as accurate as possible with product descriptions and pricing; however, we do not warrant that all content is error-free.

ORDERS & PAYMENTS

  • Pricing: All prices are listed in U.S. Dollars (USD). We reserve the right to change prices at any time without notice.
  • Sales Tax: Prices displayed do not include sales tax. As a U.S.-based company, we will collect and remit sales tax as required by applicable law based on your shipping destination.
  • Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept, decline, or limit your order for any reason, including credit card authorization issues or suspicion of fraudulent activity.
  • Pricing Errors: In the event a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel any orders placed for the product at the incorrect price, even if the order has been confirmed and your credit card charged. If your card has been charged, we will issue a full refund.
  • Payment Security: We do not store your payment information. All transactions are processed through secure, PCI-compliant third-party payment gateways.

SHIPPING & DELIVERY

  • Shipping Policy: Delivery times and costs are detailed on our Shipping-Delivery Policy Page.
  • Risk of Loss: All items purchased from muayway.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier (e.g., USPS, UPS, FedEx).
  • Shipping Delays: Best Seller LLC is not responsible for delivery delays caused by the carrier, customs clearance, or incorrect shipping information provided by the customer.
  • International Orders: International deliveries may be subject to customs duties, taxes, and import fees, which are the sole responsibility of the customer.

RETURNS & REFUNDS

  • Return Policy: We want you to be 100% satisfied with your gear. Returns are accepted within 30 days of delivery. For more details, please visit our Returns Page.
  • Condition of Items: To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging with all tags attached. Items showing signs of wear, sweat, or use in training will not be accepted due to hygiene reasons.
  • Return Shipping: Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable.
  • Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

INTELLECTUAL PROPERTY

  • Ownership: All content included on this site, such as text, graphics, logos, images, button icons, and digital downloads, is the property of Best Seller LLC or its content suppliers and is protected by United States and international copyright laws.
  • Trademarks: The "MuayWay" brand name, logo, and stylized graphics are trademarks of Best Seller LLC. Our trademarks may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers.
  • Limited License: You are granted a limited license to access and make personal use of this site. You may not reproduce, duplicate, copy, sell, or otherwise exploit any portion of the website for any commercial purpose without express written consent from Best Seller LLC.

LIMITATION OF LIABILITY

  • Disclaimer of Warranties: All products and services delivered to you through the website are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied.
  • Liability Cap: In no case shall Best Seller LLC, our directors, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, including, without limitation, lost profits or injury resulting from the use of combat sports equipment.
  • Total Liability: Our maximum liability to you for any cause whatsoever shall be limited to the amount paid, if any, by you to us for the product or service purchased.

GDPR & CCPA COMPLIANCE
We value your privacy. We comply with the General Data Protection Regulation (GDPR) for our users in the European Union and the California Consumer Privacy Act (CCPA) for our US-based users. For more information on how we handle your data, please see our Privacy Policy Page.

GOVERNING LAW
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United States and the State of Delaware. Any legal action or proceeding related to your access to, or use of, the site shall be instituted in a state or federal court in Delaware.

CONTACT US
If you have any questions about these Terms & Conditions, please reach out to us at:
admin@muayway.com
Best Seller LLC
16192 Coastal Highway, Lewes Beach,
DE 19958, United States

Last updated: May 2026